30-Day Money-Back Guarantee
Everything you need to shop with confidence, written clearly and kept in one place.
30 days to try it properly. One simple promise.
Try it. Decide for yourself.
We want you to feel confident choosing a meal replacement shake online. Try your product as directed and, if it is not right for you, contact us within 30 days of the date your tracking shows it was delivered.
What the guarantee covers
The refund applies to one product item purchased directly from this website: one jar, one 10-sachet box or one two-sachet trial product. Shipping is excluded.
What we need from you
- Your order number.
- An email to support@dailyshake.com within the 30-day period.
- Confirmation that the product was prepared and used according to the label directions for a reasonable trial.
Flavour preferences
The guarantee does not apply solely because a flavour is not to your taste. We offer two-sachet trials so you can taste flavours before choosing a jar or 10-pack.
Several products in one order
You can still use the guarantee when buying several products, but it covers only one product item from the order. We recommend trying one product before opening several flavours.
Choose a flavour and start with the format that suits you.
Try two sachets first, choose a 10-pack for convenience, or make a 500g jar part of your routine.
Explore all flavoursContact our Australian support team and we’ll help you choose.
support@dailyshake.com